General Manager vs. Sales Leader: Who Should Lead the Charge in the New Growth Region?

General Manager vs. Sales Leader: Who Should Lead the Charge in the New Growth Region?

General Manager vs. Sales Leader: Who Should Lead the Charge in the New Growth Region?

Authored By Eric Walczykowski​

Eric W

When European software and SaaS companies scale to the US market, many firms default to appointing a sales leader due to the emphasis on go-to-market (GTM) strategies. However, this approach can be flawed if the leader lacks the broader operational skillsets required to build a sustainable presence in the US.

We have an extensive track record of successfully recruiting US leaders for software and SaaS companies based in Europe and a specialization in private equity sponsored companies looking to make this move.

At the highest level, the leader options are typically:

  • Sales Leader: While critical for driving revenue, a sales leader may lack the comprehensive oversight needed for full market penetration.
  • General Manager (GM): A GM brings a balanced perspective, handling everything from strategic planning to daily operations, ensuring all business facets are aligned and functioning effectively.

Assessing Potential Leaders

When choosing between a sales leader and a GM, consider the following:

1. Strategic Acumen

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Sales Leader

Proven sales leaders excel in understanding GTM strategies, implementing the science of sales, and maintaining the rigor and discipline needed to drive sales. However, they may lack the comprehensive oversight required for long-term sustainable growth, including building cross-functional teams or leveraging the full capabilities of the corporate team. They might over-index on sales at all costs, which can be detrimental to long-term success that is based on capital-efficient growth that focuses on profit in addition to top-line revenue.

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General Manager

A GM needs to have a deep understanding of GTM strategies, but more importantly, they must possess the capacity to develop and implement a long-term market strategy. This includes understanding the PE firm’s thesis, the company’s value proposition, and translating these to the US market. They must grasp the competitive landscape and develop a winning strategy that ensures sustainable growth.

2. Operational Skill Sets

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Sales Leader

While adept at driving sales, they may struggle with managing all aspects of the business, such as building cross-functional teams, recruiting and leading diverse functions in the US, and balancing short-term sales targets with long-term growth objectives.

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General Manager

A GM should be capable of managing all business facets, not just sales. They must develop a strategy to leverage corporate cross-functional resources or recruit necessary talent. This includes establishing core processes in marketing, sales, finance, and talent management to build a sustainable presence in the US, all while operating at the pace of private equity.

3. Team Building

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Sales Leader

Sales leaders are typically skilled at hiring and developing sales talent but may fall short in building a cohesive cross-functional team necessary for a holistic market approach.

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General Manager

A GM has a proven track record in hiring and developing local talent across various functions. They can utilize corporate resources effectively while building essential capabilities stateside. The focus should be on attracting, developing, retaining, and creating a team that works seamlessly with the European HQ.

4. Cultural Adaptability

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Sales Leader

While proficient in understanding the local market, a sales leader might struggle with bridging cultural gaps and fully integrating corporate values with local practices.

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General Manager

A GM should excel in cultural adaptability, adept at understanding the cultural norms of the HQ and translating them to the US team. They should build on the company culture to foster a seamless working relationship between the US operations and the European HQ.

Developing Key Questions: Sales Leader or GM?

To determine whether a sales leader or GM is right for your US expansion, consider the following questions:

1. Strategic Fit

Does the candidate understand the private equity firm’s thesis and the company’s value proposition?

Can they translate this understanding into a long-term market strategy for the US?

2. Operational Capabilities

Does the candidate have experience managing all business aspects, not just sales?

Can they develop and implement core processes across marketing, sales, finance, and talent management?

3. Team Building

Can the candidate build and lead a cross-functional team that includes local and corporate resources?

Do they have a proven track record in hiring, developing, and retaining local talent?

4. Cultural Adapability

Can the candidate bridge cultural gaps between the HQ and the US operations?

Are they capable of integrating corporate values with local practices to build a cohesive team?

By thoroughly evaluating these aspects, companies can make an informed decision on whether to appoint a sales leader or a general manager to lead their US expansion.

Partnering with Bespoke Partners for Leadership Success

Bespoke Partners stands out as the premier firm focused exclusively on executive recruiting and leadership advisory services for software and SaaS companies in the United States. Here’s why Bespoke Partners is the ideal choice for finding the right country leader:

  • Proven Track Record: Bespoke-placed executives have led their companies through exits and more than 425 acquisitions, totaling over $135 billion in value.
  • Extensive Network: The firm has successfully recruited over 1,000 top-performing leaders into private equity portfolio companies, including CEOs, CFOs, CROs, CMOs, CPOs, CTOs, CIOs, CHROs, Board Members, Operating Partners, Vice Presidents, and more.
  • Specialized Expertise: Bespoke Partners has conducted over 25 country manager searches specifically for private equity firms, demonstrating deep understanding of the unique challenges and opportunities in scaling businesses internationally.
  • Efficiency and Success Rate: Utilizing a unique, data-driven methodology, Bespoke completes searches in typically half the industry average time with a 95% placement success rate. Their process identifies leaders who will drive growth and minimize the risk of C-suite mis-hiring.

Bespoke Partners Named in Top 10 of the “Top 49 Retained Executive Search” 2-Years Running by C-Suite CV Secure.

top 49 search firms 2 years in a row - bespoke partners

Next Week: Building a Holistic US Market Entry Strategy

In next week’s posting in this series, we will explore how to build a holistic US market entry strategy. We will delve into the importance of developing comprehensive go-to-market plans, leveraging HQ resources, and establishing local capabilities. Stay tuned!

More Posts in This Series

Execution and Measuring Success in the US Market for European Software or SaaS Companies

By focusing on the selection and development of the right US country leader, European private equity firms can significantly enhance their chances of successfully scaling software companies in the US market. This leader’s ability to integrate strategic vision, operational expertise, and cultural adaptability will be the cornerstone of a thriving US presence.

Building a Holistic US Market Entry Strategy with the Right Leader for Your European Software or SaaS Company

This week, we delve into the critical components of a comprehensive go-to-market (GTM) plan and the balance between leveraging HQ resources and developing local capabilities.

General Manager vs. Sales Leader: Who Should Lead the Charge in the New Growth Region?

When European software and SaaS companies scale to the US market, many firms default to appointing a sales leader due to the emphasis on go-to-market (GTM) strategies. However, this approach can be flawed if the leader lacks the broader operational skillsets required to build a sustainable presence in the US.

The Crucial Role of Leadership in Scaling European Software Companies to the US

Scaling a European software or SaaS company to the US market is a complex endeavor, and selecting the right country leader is pivotal to success.
This is part 1 of a series of postings on the strategic considerations and best practices for choosing a leader who can navigate the challenges and capitalize on the opportunities in the US market. We have successfully recruited US leaders for software and SaaS companies based in Europe and we specialize in private equity sponsored companies executing on this growth strategy.

Eric W

Author:
Eric Walczykowski

Chief Executive Officer

Eric is passionate about building high-performing teams that value doing their best, working together, overcoming adversity and learning.

As a proven growth executive, Eric has served as CEO, President, Board Member, Investor and Advisor for technology companies that achieved over $4.5B in successful exits.

Eric brings to Bespoke Partners significant professional services experience from Deloitte and Andersen, as well as the high-growth client executive perspective for private equity-backed technology companies.

Eric earned an MBA from the Kellogg School of Management at Northwestern University and a BS in Business from Fresno State University.

Outside of work, Eric enjoys spending time with family, coaching baseball, travel, attending live events and sipping good wine.

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The Buyer’s Viewpoint in M&A: Preparing for Successful Exits

The Buyer’s Viewpoint in M&A: Preparing for Successful Exits

The Buyer’s Viewpoint in M&A: Preparing for Successful Exits

Authored By Eric Walczykowski​

Eric W

In our second interview on the topic of successful private equity exits with Matt Richburg (Managing Partner, Ampersand Leadership Group), I shifted our focus to exploring the buyer’s perspective. Specifically, how CEOs can prepare their teams to meet the expectations of prospective acquirers and successfully transition through the sale process. The insights shared by Matt will aid in ensuring not only a smooth transition but also the maximization of value during the exit process.

Below is a summarized Q&A of my conversation with Matt.

Eric: What should CEOs consider when preparing for the scrutiny of potential buyers?

Matt: Our goal is to ensure the organization is ready to scale and execute its next chapter. We focus on understanding the team’s readiness, identifying any gaps, and ensuring alignment with the growth strategy. This involves a thorough assessment of the senior team and the broader organization, examining their capabilities, culture, leadership, and readiness to partner with private equity.

buyer perspective

You can see the full interview with Matt in our Tailored Talent vodcast series, here.

Eric: What specific areas do you focus on during this assessment?

Matt:

We dig into five key areas:

  1. Growth Strategy Alignment: Ensuring the senior team understands and can articulate the growth strategy.
  2. Organizational Capabilities: Identifying capabilities needed for future growth, such as sales enablement and account management.
  3. Culture: Assessing whether the culture supports growth or if there are elements that might hinder it.
  4. Leadership: Evaluating the roles in place and their alignment with the investment thesis.
  5. Readiness to Partner: Understanding the team’s experience and willingness to collaborate with private equity.
key areas of focus

Eric: Can you walk us through what the diligence process looks like for the executive team?

Matt: We engage in candid conversations with the executive team to understand their current position, future aspirations, and any potential gaps. This process is supportive and non-judgmental, aiming to create a comprehensive action plan. Our goal is to identify where to invest in talent and capabilities to support the team through the transition.

Eric: How important is transparency during this process?

Matt: Transparency is crucial. Buyers value openness about the organization’s strengths and areas needing support. This transparency helps build trust and facilitates a productive partnership. It also allows us to address any potential risks and prepare the team for the challenges ahead.

Eric: What are best practices for handling conflicts that arise during diligence?

Matt:

Listening and maintaining openness to feedback are essential. Pushing back with facts and data is also important. Investors want debate partners, not pushovers. Constructive conflict, managed thoughtfully, leads to better decision-making and stronger partnerships.

productive partnership

Eric: How can human capital add value to the deal?

Matt:

Having the right capabilities in place for the next phase of growth is critical. Organizations with built-in M&A and integration experience add significant value. Additionally, having succession plans and avoiding single points of failure by ensuring leadership continuity can enhance value.

key value drivers

Eric: What role does developing future leaders play in this process?

Matt:

Developing future leaders is vital. Identifying potential leaders early and providing opportunities for growth ensures the organization has the talent needed for future challenges. This continuous development creates a strong, cohesive team ready to drive value creation.

Navigating the buyer’s viewpoint in M&A requires thorough preparation, transparency, and a strategic approach to human capital.

By assessing the readiness of the leadership team, aligning capabilities with the growth strategy, and fostering a culture of openness, CEOs can ensure a smooth transition and maximize the value of their organization. Matt’s insights highlight the importance of viewing this process as a partnership, focusing on both immediate needs and long-term goals.

Bespoke Partners Named in Top 10 of the “Top 49 Retained Executive Search” 2-Years Running by C-Suite CV Secure.

top 49 search firms 2 years in a row - bespoke partners

About Ampersand Leadership Group

Ampersand Leadership Group supports private equity, CEOs, and Boards in selecting, developing, and aligning top talent to drive growth and investor returns.

Connect with Ampersand to learn more:

About Bespoke Partners

Bespoke Partners is the largest recruiting firm solely focused on software and SaaS companies, and we specialize in firms backed by private equity sponsors. Bespoke Partners can help companies seize emerging opportunities by staying ahead in the software and SaaS leadership market.

Connect with Bespoke Partners to learn more:

Eric W

Author:
Eric Walczykowski

Chief Executive Officer

Eric is passionate about building high-performing teams that value doing their best, working together, overcoming adversity and learning.

As a proven growth executive, Eric has served as CEO, President, Board Member, Investor and Advisor for technology companies that achieved over $4.5B in successful exits.

Eric brings to Bespoke Partners significant professional services experience from Deloitte and Andersen, as well as the high-growth client executive perspective for private equity-backed technology companies.

Eric earned an MBA from the Kellogg School of Management at Northwestern University and a BS in Business from Fresno State University.

Outside of work, Eric enjoys spending time with family, coaching baseball, travel, attending live events and sipping good wine.

matt richburg

Featuring:
Matt Richburg
Managing Partner
Ampersand Leadership Group

About Matt

Ampersand Leadership Group supports private equity, CEOs, and Boards in selecting, developing, and aligning top talent to drive growth and investor returns. Matt collaborates with clients that span the globe and invest across a rich variety of industries including financial & professional services, healthcare, technology, media, consumer goods, chemicals & industrials, and education.  

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The Crucial Role of Leadership in Scaling European Software Companies to the US

The Crucial Role of Leadership in Scaling European Software Companies to the US

The Crucial Role of Leadership in Scaling European Software Companies to the US

Authored By Eric Walczykowski​

Eric W

Scaling a European software or SaaS company to the US market is a complex endeavor, and selecting the right country leader is pivotal to success.

This is part 1 of a series of postings on the strategic considerations and best practices for choosing a leader who can navigate the challenges and capitalize on the opportunities in the US market. We have successfully recruited US leaders for software and SaaS companies based in Europe and we specialize in private equity sponsored companies executing on this growth strategy.

Understanding the Role of the Country Leader

A country leader is not just a figurehead but a driving force behind the expansion strategy. This person must embody the company’s values while adapting to the US market’s unique dynamics. The leader’s responsibilities include establishing a market presence, driving growth, and ensuring operational excellence.

Key Qualities of an Effective Country Leader

1. Strategic Vision:

The ability to craft and execute a comprehensive market entry strategy is essential.

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A strategic vision requires the leader to:

  • Understand the current European company’s strengths, weaknesses, and competitive positioning.
  • Grasp the value creation thesis hypothesized by the private equity firm when acquiring the asset.
  • Analyze the US competitive landscape and customer needs.
  • Translate this understanding into a specific vision for US market penetration.

2. Operational Expertise:

Operational expertise is crucial for managing complex operations and aligning them with strategic goals.

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The ideal leader should:

  • Recognize their own strengths and weaknesses and build a team that can operationalize the country vision.
  • Understand the resources needed and secure them, acknowledging the significant investment, particularly in human capital, required to penetrate the US market.
  • Be hands-on, willing to get involved in the details, while also building a diverse team capable of driving operational excellence.

3. Cultural EQ:

Cultural Emotional Quotient (EQ) involves sensitivity to cultural differences and the ability to integrate corporate culture with local practices.

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The leader must:

  • Understand the company’s cultural roots and home country considerations.
  • Translate this into a winning US culture that attracts and retains top talent.
  • Foster a symbiotic working relationship between US operations and those in the home country, ensuring cultural alignment and collaboration.

4. Holistic Leadership:

A holistic approach requires understanding and leading all aspects of market penetration and scaling.

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This includes:

  • Grasping US market dynamics and helping the company position its product effectively.
  • Developing a cost-effective go-to-market strategy that aligns with US customer purchasing habits.
  • Creating a delivery model that supports successful adoption of the software product.
  • Establishing a support model that addresses the holistic needs of US customers, ensuring customer retention.

Examples of Successful European Software Companies in the US

To illustrate the impact of effective leadership, consider these examples of European software and SaaS companies that have successfully scaled in the US market:

1. UiPath

Overview:

UiPath, a leading Robotic Process Automation (RPA) company originally founded in Romania, has made significant strides in the US market.

Private Capital Involvement:

In 2017, UiPath secured a significant investment from Accel, followed by further funding rounds led by Sequoia Capital and CapitalG.

Success Factors:

UiPath’s growth in the US was driven by strategic leadership, aggressive market penetration, and a strong emphasis on customer success. The company’s headquarters is now in New York and it went public with one of the largest software company IPOs of all time.

2. Mambu

Overview:

Mambu is a SaaS banking platform that provides modern core banking software for financial institutions. The company was founded in Germany and now is headquartered in the Netherlands.

Private Capital Involvement:

In 2021, Mambu received substantial investment from TCV, EQT, Arfena Holdings and Tiger Global, bringing its valuation to over $2 billion.

Success Factors:

Mambu’s expansion strategy included building a strong local presence, understanding regulatory requirements, and partnering with major financial institutions in the US.

3. Darktrace

Overview:

Darktrace, a British cybersecurity firm, has become a prominent player in the US market with its AI-driven cybersecurity solutions.

Private Capital Involvement:

Darktrace received investment from KKR, Vitruvian Partners and Summit Partners, helping to fuel its growth and market expansion.

Success Factors:

The company’s success is attributed to its cutting-edge technology, effective US market entry strategy, and strong leadership team. In April, Thoma Bravo announced a $5.3 billion acquisition of the company.

4. Celonis

Overview:

Celonis, a German process mining software company, has rapidly expanded in the US.

Private Capital Involvement:

Celonis received investment from Accel, Blackstone, CF Private Equity, Silver Lake and TCV, which helped drive its US market strategy.

Success Factors:

Celonis focused on building a strong sales and marketing team in the US, leveraging partnerships, and demonstrating clear ROI to American enterprises.

5. Bird (formerly MessageBird)

Overview:

A Dutch cloud communications platform, the company originally branded MessageBird successfully scaled its operations in the U.S.

Private Capital Involvement:

Bird raised significant funds from Eurazeo, BlackRock, Spark Capital, Accel, and Atomico, aiding its international expansion.

Success Factors:

The company’s ability to integrate with various US communication tools and its robust customer support network were key to its success.

6. Checkout.com

Overview:

Checkout.com, a London-based payment processing company, has seen impressive growth in the US.

Private Capital Involvement:

With investments from Insight Partners, Tiger Global, DST Global, and Coatue, Checkout.com has been able to enhance its product offerings and expand its U.S. footprint.

Success Factors:

Checkout.com’s scalable technology, compliance with US regulatory standards, and strategic partnerships with American firms were crucial for its expansion.

7. TransferWise (now Wise)

Overview:

TransferWise, now rebranded as Wise, is a UK-based financial technology company specializing in international money transfers.

Private Capital Involvement:

Wise received funding from Lead Edge Capital, Valar Ventures, Andreessen Horowitz, and IVP, supporting its US growth strategy.

Success Factors:

Wise’s transparent pricing model, customer-centric approach, and robust digital platform enabled it to quickly gain traction in the US market.

Partnering with Bespoke Partners for Leadership Success

Bespoke Partners stands out as the premier firm focused exclusively on executive recruiting and leadership advisory services for software and SaaS companies in the United States. Here’s why Bespoke Partners is the ideal choice for finding the right country leader:

  • Proven Track Record: Bespoke-placed executives have led their companies through exits and more than 425 acquisitions, totaling over $135 billion in value.
  • Extensive Network: The firm has successfully recruited over 1,000 top-performing leaders into private equity portfolio companies, including CEOs, CFOs, CROs, CMOs, CPOs, CTOs, CIOs, CHROs, Board Members, Operating Partners, Vice Presidents, and more.
  • Specialized Expertise: Bespoke Partners has conducted over 25 country manager searches specifically for private equity firms, demonstrating deep understanding of the unique challenges and opportunities in scaling businesses internationally.
  • Efficiency and Success Rate: Utilizing a unique, data-driven methodology, Bespoke completes searches in typically half the industry average time with a 95% placement success rate. Their process identifies leaders who will drive growth and minimize the risk of C-suite mis-hiring.

Bespoke Partners Named in Top 10 of the “Top 49 Retained Executive Search” 2-Years Running by C-Suite CV Secure.

top 49 search firms 2 years in a row - bespoke partners

Next Week: General Manager vs. Sales Leader

In next week’s posting in this series, we will delve into the debate between appointing a General Manager vs. a Sales Leader to lead US. expansion. We will explore the advantages and disadvantages of each role and provide insights into making the right choice for your company’s unique needs. Stay tuned!

More Posts in This Series

Execution and Measuring Success in the US Market for European Software or SaaS Companies

By focusing on the selection and development of the right US country leader, European private equity firms can significantly enhance their chances of successfully scaling software companies in the US market. This leader’s ability to integrate strategic vision, operational expertise, and cultural adaptability will be the cornerstone of a thriving US presence.

Building a Holistic US Market Entry Strategy with the Right Leader for Your European Software or SaaS Company

This week, we delve into the critical components of a comprehensive go-to-market (GTM) plan and the balance between leveraging HQ resources and developing local capabilities.

General Manager vs. Sales Leader: Who Should Lead the Charge in the New Growth Region?

When European software and SaaS companies scale to the US market, many firms default to appointing a sales leader due to the emphasis on go-to-market (GTM) strategies. However, this approach can be flawed if the leader lacks the broader operational skillsets required to build a sustainable presence in the US.

The Crucial Role of Leadership in Scaling European Software Companies to the US

Scaling a European software or SaaS company to the US market is a complex endeavor, and selecting the right country leader is pivotal to success.
This is part 1 of a series of postings on the strategic considerations and best practices for choosing a leader who can navigate the challenges and capitalize on the opportunities in the US market. We have successfully recruited US leaders for software and SaaS companies based in Europe and we specialize in private equity sponsored companies executing on this growth strategy.

Eric W

Author:
Eric Walczykowski

Chief Executive Officer

Eric is passionate about building high-performing teams that value doing their best, working together, overcoming adversity and learning.

As a proven growth executive, Eric has served as CEO, President, Board Member, Investor and Advisor for technology companies that achieved over $4.5B in successful exits.

Eric brings to Bespoke Partners significant professional services experience from Deloitte and Andersen, as well as the high-growth client executive perspective for private equity-backed technology companies.

Eric earned an MBA from the Kellogg School of Management at Northwestern University and a BS in Business from Fresno State University.

Outside of work, Eric enjoys spending time with family, coaching baseball, travel, attending live events and sipping good wine.

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Advancing FinTech: Introducing Our Comprehensive Sector Coverage

Advancing FinTech: Introducing Our Comprehensive Sector Coverage

Advancing FinTech: Introducing Our Comprehensive Sector Coverage

By Eric Walczykowski, Peter Lawrence, Daniel Zhang

Eric W
Peter Lawrence
Daniel Zhang

The financial technology (FinTech) sector has rapidly evolved from its early days as a niche within financial services to a powerhouse driving innovation across the industry. 

Executive leadership within FinTech is crucial for navigating this dynamic segment, where staying ahead of technological advancements and market trends can make or break an investment thesis.

At Bespoke, we have a proven track record of placing transformative leaders in every subsector of financial technology, including commercial banking, investment banking, asset management, capital markets, payments, and more.

For financial technology companies poised for the next exciting stage of growth, our data-driven search process and market-best networks means we can consistently deliver executives who will execute the right strategies and generate substantial value.

Financial Technology Sector

When looking at annual equity funding and deals within FinTech over the last few years CB Insights paints a story that seems to mirror most other markets. The data shows a remarkable peak in 2021 with 6,000 + deals closed totaling $140 billion in funding. 2022 saw a similar deal volume, but with funding plummeting to $479 billion. The declining trend was confirmed in 2023 with deal volume almost cut in half and funding landing at $39 billion.

According to a Biannual analysis of global FinTech funding from KPMG,

The payments space continued to account for the largest share of funding among the FinTech subsectors, despite a drop from $57.9 billion to $20.7 billion between 2022 and 2023. Of the major FinTech subsectors, only PropTech and InsurTech saw total investment rise year-over-year, with PropTech investment rising from $4.1 billion to $13.4 billion, and InsurTech investment growing from $5.9 billion to $8.1 billion. From a technology perspective, despite a drop in funding in 2023, AI remained a clear leader, attracting over $12.1 billion in FinTech investment.

This is consistent with what we are seeing here at Bespoke, with a great deal of our FinTech placements being for payments-related software companies.

Daniel Zhang and Peter Lawrence, Senior Research Analysts tracking the FinTech market for Bespoke, said,

The FinTech sector is dynamic and ever changing. Right now, we are seeing tremendous growth in subsectors like blockchain, as well as a large diversity in end users. The technology our clients create is amplifying the operational capacity for large international banks making billion-dollar transactions down to payroll software being used by a family-owned business. With Bespoke’s depth of experience in FinTech we’ve had the privilege of running searches across every scale of business and vertical application.

2024 Outlook & Predictions

As we look ahead to 2024, several key trends and predictions are shaping the future of the FinTech landscape. Our insights indicate a few dominant themes that will impact the sector significantly:

Consolidation of FinTech Players

  • Bundling services as competition increases and capital availability decreases
  • Fewer players survive and adobe best-in-class features

Increased blockchain applications for consumers and businesses

  • Wider adoption of blockchain technology by companies seeking efficiency
  • Crypto to serve as a settlement layer for various business and consumer use cases

Impact of economic factors

  • Rising inflation rates influence borrowing costs and consumer behaviors
  • Expect more credit offerings and increased upfront payments in services like ‘buy now, pay later’

These predictions underscore the dynamic and evolving nature of the FinTech sector, highlighting the opportunities and challenges that lie ahead. We are excited to provide our clients with unparalleled access to top-tier leadership that can navigate and capitalize on the opportunities within the dynamic FinTech landscape.

Track Record

To date, Bespoke-placed executives within FinTech have created roughly $20 billion in enterprise value, and we have completed over 90 placements in this vertical. Our placements have spanned every executive function, and our client Net Promoter Score (NPS) for this segment is a near-perfect 9.6 out of 10.

We have worked with top PE firms on FinTech searches including Thoma Bravo, Clearlake Capital, EQT, GSV, Insight Partners, as well as public companies. Our experience proves a strong track record in both enterprise and SMB solutions.

We enable innovative organizations serving the financial sector with leaders who adopt cutting-edge technologies to enhance competitiveness and promote capital-efficient expansion.

$20B

Enterprise Value Created

90+

Executive Placements

9.6

NPS by Our Clients

Functions Placed

CEO, CRO, CPO, CMO, COO, GM, CTO, and CAO

For more information on transformative leaders in Finance Technology please visit:

https://www.bespokepartners.com/finance-tech-recruiting

FinTech

Bespoke Partners Named in Top 10 of the “Top 49 Retained Executive Search” 2-Years Running by C-Suite CV Secure.

top 49 search firms 2 years in a row - bespoke partners
Eric W

Author:
Eric Walczykowski

Chief Executive Officer

Eric is passionate about building high-performing teams that value doing their best, working together, overcoming adversity and learning.

As a proven growth executive, Eric has served as CEO, President, Board Member, Investor and Advisor for technology companies that achieved over $4.5B in successful exits.

Eric brings to Bespoke Partners significant professional services experience from Deloitte and Andersen, as well as the high-growth client executive perspective for private equity-backed technology companies.

Eric earned an MBA from the Kellogg School of Management at Northwestern University and a BS in Business from Fresno State University.

Outside of work, Eric enjoys spending time with family, coaching baseball, travel, attending live events and sipping good wine.

Peter Lawrence

Author:
Peter Lawrence

Senior Research Analyst

Peter is a Senior Research Analyst on the Search team at Bespoke and based in Boston.

Prior to Bespoke, he worked for RevelOne as a Senior Research Analyst, where he identified top GTM leaders for tech-enabled startups. Peter also previously worked in academic research, studying genetic components of aging and surveying undergraduate mental health.

Peter has his bachelor’s degree in psychology from Middlebury College.

In his spare time, you can find Peter reading, skiing, or playing Quadball.

Daniel Zhang

Author:
Peter Lawrence

Senior Research Analyst

Daniel was born in Toronto and raised in Seattle where he spent 22 years of his life. He graduated from the University of Washington with a degree in Business Administration and moved to San Diego shortly thereafter to pursue a Master’s degree at the University of San Diego.

Prior to Bespoke, Daniel was an Analyst at Spencer Stuart where he led research efforts for clients ranging from Fortune 500 companies to high-growth startups. He then transitioned into the private equity space at Mainsail Partners where he was responsible for building out the executive leadership teams for their portfolio companies.

In his free time, Daniel enjoys backpacking, rooting for Seattle sports teams, and producing social media content for the mixed martial arts community.

Navigating Q3 CEO Hiring and Market Trends

Navigating Q3 CEO Hiring and Market Trends

Navigating Q3 CEO Hiring and Market Trends

Authored By Katherine Baker

Katherine Baker

A CEO’s role is undeniably crucial in guiding a company toward growth, fostering a successful culture, and achieving value creation objectives. Bespoke is proud to be their premier leader in CEO placements for private equity-backed software and SaaS firms for over a decade.

Our placed candidates have generated $26.4 billion in enterprise value and led over 38 successful company exits, underscoring the quality and impact of our executive placements.

Compensation and Equity

Our analysis of confirmed compensation packages for executives at 332 public or privately held software and SaaS companies reveals significant variation in On Target Earnings (OTE) based on company revenue and employee count.

As expected, OTE figures rise in tandem with company revenue:

CEO On Target Earnings (OTE)

CEOs, given their critical role in shaping a company’s vision and driving strategic initiatives, are understandably the highest-compensated leaders within their organizations. As companies expand in scope and complexity, the impact of experienced CEOs becomes increasingly significant, reflected in their substantial compensation packages.

 

Equity Incentives: Aligning Performance with Strategic Goals

Equity incentives are a crucial component of compensation packages for C-suite executives, aligning their performance goals with the company’s strategic objectives and providing significant liquidity opportunities upon successful achievement of those goals. For CEOs, equity packages typically form a substantial portion of their annual OTE, especially when tasked with ambitious investment theses.

Our data indicates that CEOs can earn up to 20 times their OTE in projected equity payouts. This substantial equity component is a powerful tool to attract top talent and drive successful business outcomes.

CEO Trends: Adaptations and Market Dynamics

Increased Founder Transitions:

We continue to observe an abundance of founder transitions, particularly in smaller companies entering the growth stage. Private equity firms often prefer proven operators who can rapidly achieve investment theses, either by replacing founders with experienced CEOs or by surrounding founder-CEOs with seasoned operators and advisors.

Involvement at Every Level:

CEOs are increasingly involved in the fundamentals of their organizations, overseeing projects they might have historically delegated. They delve into financials, understand the entire client pipeline, and scrutinize business metrics to manage performance effectively.

ceo

Candidate Supply and Market Trends

The current market for CEOs is tight, requiring a proactive and strategic approach to identify and engage top talent.

We focus on executives stepping into CEO roles for the first time, particularly those with proven experience as Presidents or General Managers with P&L responsibility. While some companies elevate CROs to CEOs, others seek candidates with comprehensive operational and financial oversight experience.

Top CEO candidates are often involved in multiple discussions with prospective employers, making a strong initial impression crucial.

Personal engagement through in-person meetings and genuine courting efforts are key to securing preferred candidates. There is also a trend of CEOs from smaller companies moving to larger organizations for increased complexity, wealth creation potential, and more significant challenges.

ceo

Market Trends

Increased Mobility and Return-to-Work Dynamics:

Companies are granting CEOs the autonomy to decide on return-to-work policies, balancing remote and in-office work to meet organizational needs. CEOs must be adaptable, ready for frequent travel, and accessible to both employees and customers.

Shift Towards Vertical Software Solutions:

There is a significant shift towards vertical solutions tailored to specific industries like finance, healthcare, and retail. Investors seek CEOs with experience in growing companies within these verticals.

Public-to-Private Leadership Transitions:

More top executives are moving from public companies to private equity-backed environments. This transition requires an understanding of private equity structures, and CEOs from public companies bring a disciplined operational approach valued in private equity settings.

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CEO Turnover

The Q4-23 Turnover Index for CEOs was 2.9, up from 2.2 in the previous quarter. Market challenges and depressed corporate spending have led companies to evaluate leadership performance and up-level positions directly impacting revenue and growth. As markets tighten, CEO turnover increases, reflecting the need for new leadership to navigate challenging conditions.

TURNOVER INDEX BY ROLE, QUARTERLY CHANGE (1)

Find out more about CEO turnover trends and their implications in our latest report. Download your version today.

Want to learn more about Bespoke Partners CEO leadership insights?

Head to bespokepartners.com/ceo-trends-saas-software-talent-report to download your free report.

 

Contact our CEO Practice Team to find out how we can help navigate your next CEO hire.

katherine.baker@bespokepartners.com 

Bespoke Partners Named in Top 10 of the “Top 49 Retained Executive Search” 2-Years Running by C-Suite CV Secure.

top 49 search firms 2 years in a row - bespoke partners
Katherine Baker

Author:
Katherine Baker
Partner

Based in Bespoke’s San Diego office, Katherine co-leads the CEO practice and is a GTM practice expert to help build the executive teams for private equity backed software and technology companies. Over the last 6 years Katherine has completed over 100 searches for firms such as WCAS, Francisco Partners, Clearlake Capital, Insight Partners, TA Associates, Providence Equity, and more.

Prior to joining Bespoke in 2017, Katherine focused on recruiting Finance executives across all industries including SAAS, Biotech, Energy, and Defense from Fortune 500 companies to start-ups. She has led dozens of placement searches that have resulted in portfolio company exits, and billions of dollars of total transaction value creation.

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Path to Exit: Ensuring Leadership Readiness in PE Portfolio Companies

Path to Exit: Ensuring Leadership Readiness in PE Portfolio Companies

Path to Exit: Ensuring Leadership Readiness in PE Portfolio Companies

Authored By Eric Walczykowski​

Eric W

Many firms are currently facing the urgency of portfolio bloat and the need to expedite exits to reinvigorate their investment cycles. When we think of a successful and lucrative exit within private equity, we know it requires more than just strategic foresight; it demands a robust and agile leadership team ready to meet the challenges head-on.

I recently sat down with Matt Richburg (Managing Partner, Ampersand Leadership Group) to discuss the essential steps and considerations for CEOs to effectively prepare their teams, ensuring not only a smooth transition but also the maximization of value during the exit process.

Below is a summarized Q&A of my conversation with Matt.

Eric: With many firms needing to exit portfolio companies within the next 12 months, what steps should a CEO take to ready their team for this critical process?

Matt: It’s crucial to have the right foundation, starting with the end in mind. Preparing the team involves understanding their readiness, especially the top team, which includes the CEO, CFO, Head of Business Development, and CRO. However, it’s equally important not to overlook the entire organization. The exit process can erode value if not managed well. This includes ensuring readiness for the extensive diligence process and roadshows that put significant stress on various functions. More clients are now formally assessing their readiness to identify hotspots and areas needing additional support, both at the top and throughout the organization.

Tailored Talent - Matt Richburg

You can see the full interview with Matt in our Tailored Talent vodcast series, here.

Eric: : I agree, it’s vital to understand both the team and the value we’re presenting to the next private equity buyer. How would you assist in preparing my team for this process?

Matt: We usually start with a leadership health check, assessing the team’s readiness for the exit journey. This involves understanding the end game, timeline, key value drivers, and roles. Through candid conversations and surveys, we gauge readiness across several factors, including talent, change management, and cultural implications. This helps create a thoughtful action plan to address areas needing support. For example, if the FP&A team is already stretched, we might suggest hiring or borrowing consultants to manage the increased workload during the exit process.
preparing for an exit - leadership team readiness

Eric: In my experience, one of the biggest challenges is managing the mental readiness for the diligence process. How do you prepare teams for this intense phase?

Matt: It’s essential to prepare not only for the business aspects but also for the emotional components. The diligence process is thorough, challenging every aspect of the business, which can lead to high tensions, especially for founders with significant net worth tied up in the deal. Emotional preparation involves being ready to face scrutiny and criticism constructively. Starting these efforts early, ideally from the day the asset is bought, lays a strong foundation for the eventual exit.
leadership health check

Eric: As we consider exiting to a private equity firm, how can I identify the critical roles for the next phase of value creation?

Matt: Identifying critical roles is highly specific to your situation and value creation plan. It’s essential to unpack your investment thesis and value creation plan to pinpoint the key drivers. Whether it’s a technology play requiring a strong CIO/CTO or a go-to-market strategy needing a top CRO, understanding these priorities upfront is crucial. Sometimes, the most critical role could be a CHRO who drives change management and talent assimilation.
preparing for an exit - emotional and strategic preparation for diligence

Eric: How do you manage changes at critical leadership levels without disrupting the value creation journey?

Matt:

Honest and candid evaluations are essential to determine current capabilities and future needs. Tough decisions must be made decisively and empathetically. Successful organizations make these calls with clarity, ensuring that the right talent is in place for future growth. Building a pipeline of future leaders involves identifying signs of potential and providing opportunities for them to stretch and grow, ensuring they are ready for future challenges.

Eric: From my conversation with Matt, it is clear to see that the preparation of a leadership team goes beyond mere readiness for the business aspects; it encompasses emotional resilience and strategic foresight.

The insights shared by Matt underscore the importance of a holistic approach to leadership readiness, ultimately setting the stage for sustained growth and success in the competitive landscape of private equity.

Bespoke Partners Named in Top 10 of the “Top 49 Retained Executive Search” 2-Years Running by C-Suite CV Secure.

top 49 search firms 2 years in a row - bespoke partners

About Ampersand Leadership Group

Ampersand Leadership Group supports private equity, CEOs, and Boards in selecting, developing, and aligning top talent to drive growth and investor returns.

Connect with Ampersand to learn more:

About Bespoke Partners

Bespoke Partners is the largest recruiting firm solely focused on software and SaaS companies, and we specialize in firms backed by private equity sponsors. Bespoke Partners can help companies seize emerging opportunities by staying ahead in the software and SaaS leadership market.

Connect with Bespoke Partners to learn more:

Eric W

Author:
Eric Walczykowski

Chief Executive Officer

Eric is passionate about building high-performing teams that value doing their best, working together, overcoming adversity and learning.

As a proven growth executive, Eric has served as CEO, President, Board Member, Investor and Advisor for technology companies that achieved over $4.5B in successful exits.

Eric brings to Bespoke Partners significant professional services experience from Deloitte and Andersen, as well as the high-growth client executive perspective for private equity-backed technology companies.

Eric earned an MBA from the Kellogg School of Management at Northwestern University and a BS in Business from Fresno State University.

Outside of work, Eric enjoys spending time with family, coaching baseball, travel, attending live events and sipping good wine.

matt richburg

Featuring:
Matt Richburg
Managing Partner
Ampersand Leadership Group

About Matt

Ampersand Leadership Group supports private equity, CEOs, and Boards in selecting, developing, and aligning top talent to drive growth and investor returns. Matt collaborates with clients that span the globe and invest across a rich variety of industries including financial & professional services, healthcare, technology, media, consumer goods, chemicals & industrials, and education.  

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